I-CAR Virtual Course Policy

Course Attendance

To receive attendance credit for a virtual course, it is required that registered attendees arrive no later than ten (10) minutes from the published session start time and remain in attendance for the entire course session.

In the event an attendee joining a course more than ten (10) minutes after scheduled start, it could be counted as nonattendance and no credit for course will be granted. The student will need to select a new session scheduled for a future date.

Students must remain in attendance for the entire course session to receive attendance credit and access to the course posttest.

Course Learning Experience

I-CAR recommends attendees log in ten (10) minutes prior to session start time to test system and internet capabilities.

For the best learning experience, I-CAR recommends students log in to the course session individually, using their own device. If multiple students are using one device, the instructor must receive confirmation of the presence of each student attending the session and using the shared device at session start time so that all students receive proper course credit. Instructor may call out specific names to confirm attendance of students for verbal confirmation at any point during the course session.

Course Rescheduling, Cancellation and Refund Policy

Course cancellations should occur a minimum of 24 hours in advance of session start time. A reschedule or cancellation that occurs on the day of the course session or after the course session is complete, or a no show, could result in the course fee being forfeited.

Non-attendance refunds for virtual courses are not available. Non-attendance credit may be requested.

If a cancellation or reschedule is needed, please contact Alison on admin@i-CAR.co.nz

Cancellation by I-CAR

In the event that I-CAR cancels a course session, registrants will be contacted by telephone and/or e-mail. I-CAR will make every attempt to contact each registrant as soon as possible once cancellation is determined. It is important to provide I-CAR with up-to-date contact information so I-CAR can reach you.

I-CAR reserves the right to cancel a session due for low registration of fewer than five students.

In the event of a course cancellation, you will receive credit on account, or you may request a refund.

Discontinuation of a Course

I-CAR reserves the right to discontinue any course within the I-CAR catalog. All attempts will be made to contact all enrolled parties, and discontinued classes will be removed from the I-CAR New Zealand website.

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