Courses

This is a self-study online course with audio that will be loaded within 24 hours onto your myI-CAR Login when registering for this course.
You will need your myI-CAR username and password to access the course. Once you have started the delivery this can be paused and resumed at any time. For a brief overview video on how this works click here.

The Vehicle Check-In course is a 30-minute course that covers the importance of facilitating an informative customer experience at vehicle check-in. You will also learn the process for receiving a vehicle and the process for inspecting a vehicle in preparation for the repair process.

After completing this course, you will be able to:

Recall the importance of facilitating an informative customer experience.
Recall the process for receiving a vehicle.
Recall the process for inspecting a vehicle in preparation for the repair process.