Courses

Useful to collision repair professionals in all roles, this instruction improves understanding of the estimating process and how to add charges for hidden damage. You will gain a deeper understanding of the estimating process through an overview of the type of information included, common terms, the description of labor categories, and different part types. Best practices on verifying hidden damage and matching damage reported on an estimate to damage observed on the vehicle will help you achieve a complete and proper repair. Repair and replace operations and OEM procedures are other topics that will build your knowledge.

After completing this course, you will be able to:

Recall the administration information entered into a repair estimate.

Describe the types of labor operations and categories in an estimating system.

Explain the types of parts identified in an estimating system.

Explain why manual data entry may be required in the estimating system.

Explain how to verify the vehicle matches the repair estimate.

Describe how to identify additional damage.