Courses

Quality is Your Business presents the importance of the Production Manager role in verifying that technicians complete quality control checklists using SOPs, and that key procedures are followed.

After completing this course, you will be able to:

Verify technicians complete quality control checklists using shop SOPs
Match parts invoices to the repair order invoice
Verify customer requests are completed
Compare all repair orders, sublet work, and supplements
Discuss the importance of quality checks after the repair
Examine overall repair quality using shop SOPs