(CRA01) Customer Service, Financials & Productivity in Collision Repair

I-CAR » Courses » Wellington » (CRA01) Customer Service, Financials & Productivity in Collision Repair

Course Details

Product Manual: CRA01.pdf
Estimated Duration: Half-day (4 Hours)
Course Format: Classroom
Course Price for CRA members: $317.40 (incl. GST)
Course Price for non CRA members: $377.20 (incl. GST)

These topics will be addressing many issues that only this industry understands:

  • Customer service – front office best practice
  • Estimating – how to make sure your estimate measures up
  • Financials – shop rate calculation and simple monthly performance
  • Productivity – shop layout, work flow and efficiency plus hands on participation
Auckland:

 Auckland (North) - Tuesday, 5 September 2017

 Auckland (South) - Wednesday, 1 November 2017


Canterbury/Westland:

 Christchurch - Wednesday, 22 November 2017


Price: $377.20

Loading Updating cart...
LoadingUpdating...